Terms of service

Welcome to PURE BOX SUPPLY. These Terms of Service govern your access to and use of https://www.pureboxsupply.com/ and any purchases made through our online store.

The website is operated by GE LLC, located at 1200 BRICKELL AVE, SUITE 510, MIAMI, FL 33131, United States.

By accessing the website, browsing product listings, placing an order, or using any available store feature, you agree to these Terms of Service. Please read them carefully before completing a purchase.

If you do not agree with these terms, please discontinue using the website.

1. About PURE BOX SUPPLY

PURE BOX SUPPLY offers selected home accessories and practical decorative products designed to help customers organize, display, and personalize their living spaces.

Our product selection may include:

  • Solid wood picture frames.

  • Wooden wall hooks.

  • Wooden shelves.

  • Related home organization and decorative accessories.

We aim to provide useful product descriptions, photographs, measurements, material information, and other details to help customers make informed purchasing decisions.

2. Eligibility and Acceptable Website Use

By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.

You agree to use the website only for lawful purposes and in a way that does not interfere with the rights, security, or experience of other users.

You must not:

  • Use the website to conduct fraudulent or unauthorized transactions.

  • Submit false or misleading information.

  • Attempt to interfere with website security or availability.

  • Introduce malicious code, viruses, or harmful software.

  • Attempt to gain unauthorized access to website systems or customer information.

  • Scrape, copy, or extract website content through unauthorized automated means.

  • Reproduce or commercially exploit protected website materials without permission.

  • Use the website for unlawful purposes or in violation of applicable regulations.

We reserve the right to investigate suspected misuse and take reasonable action where permitted by law.

3. Product Descriptions and Specifications

We make reasonable efforts to ensure that product information is accurate and helpful. Customers should nevertheless review the individual product listing carefully before purchasing.

Solid Wood Picture Frames

Picture frames may be offered in different sizes, shapes, finishes, colors, and display styles. The specific product listing should identify the applicable dimensions, material information, and included components.

Depending on the item, components may include a frame, backing board, protective front panel, hanging hardware, or tabletop support. Customers should confirm the listed contents before ordering.

Wooden Wall Hooks

Wall hooks are intended for mounting and everyday organization. Product listings may provide information about dimensions, design, mounting method, materials, and included hardware.

Customers should verify that the intended wall surface and installation location are suitable for the selected product.

Wooden Shelves

Wooden shelves may differ in dimensions, construction, finish, mounting configuration, and included supports.

Customers should review the stated measurements and installation instructions before purchasing. Any stated load capacity or weight guidance should be followed carefully.

Natural Wood Variations

Wood is a natural material and may display differences in grain, color, texture, and small visual characteristics.

These natural variations may be present between individual items or production batches. Product photographs are intended to illustrate general appearance, but actual color may vary slightly due to lighting, photography, and screen settings.

Natural variations do not excuse a material misdescription or a significant product defect.

4. Product Use and Installation Safety

Customers are responsible for selecting products appropriate for their intended use and installing them according to the instructions supplied with the item.

For picture frames:

  • Handle glass or other protective front panels carefully.

  • Use appropriate hanging hardware.

  • Secure heavier frames to suitable wall structures.

  • Keep frames away from locations where they may fall or be struck.

For wooden wall hooks:

  • Use mounting hardware suitable for the wall material.

  • Confirm that the mounting surface is stable.

  • Do not exceed any stated load capacity.

  • Do not use a hook if its mounting components are loose or damaged.

For wooden shelves:

  • Follow the supplied installation instructions.

  • Use suitable brackets, anchors, and fasteners.

  • Confirm that the wall or supporting structure can safely support the intended load.

  • Distribute weight appropriately.

  • Do not exceed any stated capacity.

  • Avoid placing shelves where an unsecured item could create a safety hazard.

Do not assume that a product is suitable for a particular load, environment, or installation method unless the product listing or supplied instructions expressly state so.

Nothing in these terms excludes product safety obligations or liability that cannot legally be excluded.

5. Pricing and Payment

Prices are displayed on the website in the currency indicated at checkout, unless otherwise stated.

Product prices, promotions, and availability may change from time to time. The price applicable to an order is generally the price displayed when checkout is completed, subject to correction of genuine errors and applicable law.

Customers are responsible for reviewing the order total before submitting payment.

The final amount may include applicable taxes, shipping charges, discounts, or other clearly disclosed amounts.

Payment must be successfully authorized before an order can be processed.

We may use third-party payment providers to facilitate transactions. Their services may be subject to separate terms and privacy practices.

6. Order Submission and Acceptance

Submitting an order constitutes an offer to purchase the selected products under the applicable checkout terms.

An automated order confirmation acknowledges receipt of the order but does not necessarily mean that the order has been finally accepted or shipped.

We may review orders for legitimate reasons, including:

  • Payment authorization problems.

  • Incomplete or inaccurate delivery information.

  • Suspected fraudulent or unauthorized activity.

  • Product availability issues.

  • Obvious pricing or listing errors.

  • Other operational or legal concerns.

If we cannot accept or fulfill an order, we will make reasonable efforts to notify the customer and arrange any required cancellation or refund.

7. Shipping and Delivery

Shipping charges, processing estimates, delivery estimates, and tracking arrangements are described in our Shipping Policy.

Our standard shipping structure is:

  • Free standard shipping for orders with a merchandise subtotal of $10.00 or more.

  • A $5.99 standard shipping charge for orders with a merchandise subtotal below $10.00.

Shipping estimates are provided for planning purposes and are not guaranteed delivery dates unless expressly stated otherwise.

Customers are responsible for entering a complete and accurate delivery address.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

Customers should review that policy before purchasing, particularly because solid wood products may require careful handling and may include glass panels, mounting components, brackets, or other accessories.

Voluntary change-of-mind returns may be subject to a return period, condition requirements, and return shipping responsibilities.

These requirements do not eliminate applicable remedies for products that are defective, damaged, incorrectly supplied, or materially different from their descriptions.

9. Customer Accounts and Information

If the website offers account registration or personalized features, customers are responsible for maintaining the confidentiality of their account credentials.

You agree to provide accurate and current information when placing orders or communicating with our team.

Please notify us promptly if you believe that your account or order information has been accessed without authorization.

10. Intellectual Property

Unless otherwise stated, website content, including text, product descriptions, photographs, graphics, logos, page layouts, and other materials, is owned by or licensed to GE LLC and may be protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

Without prior written permission, you may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected website content, except where permitted by law.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping services, website technology providers, and external information resources.

We do not control the independent terms, privacy policies, or operational practices of those third parties.

Your use of third-party services may be governed by separate agreements between you and the relevant provider.

12. Website Availability and Changes

We aim to keep our website accessible and functional. However, uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur because of maintenance, technical issues, hosting problems, network failures, security updates, or circumstances outside our reasonable control.

We may update product listings, revise website content, introduce new features, or temporarily suspend certain functions where reasonably necessary.

Website changes will not be used to improperly eliminate rights relating to completed purchases.

13. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general content are provided on an “as available” basis.

We do not guarantee that website access will always be uninterrupted, error-free, or compatible with every device or browser.

Any product-specific warranties or representations expressly provided with a product remain applicable.

Nothing in this section excludes any implied warranty, statutory protection, or consumer right that cannot legally be excluded or limited.

14. Limitation of Liability

To the extent permitted by applicable law, GE LLC will not be responsible for losses arising solely from circumstances beyond its reasonable control, including certain third-party network failures, carrier interruptions, or customer misuse of products.

We are not responsible for damage resulting from improper installation, failure to follow product instructions, unauthorized modifications, or use outside the stated intended purpose, except to the extent applicable law provides otherwise.

Nothing in these Terms limits liability for fraud, intentional misconduct, or any other liability that applicable law does not permit us to limit or exclude.

15. Indemnification

To the extent permitted by law, you agree not to misuse the website or violate these terms in a way that causes legally recoverable losses to GE LLC or another party.

Nothing in this section requires you to indemnify us for our own unlawful conduct or for obligations that cannot legally be transferred to a customer.

16. Governing Law and Disputes

These Terms of Service are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Any dispute will be handled by a court or other forum with proper jurisdiction under applicable law.

Nothing in this section prevents consumers from exercising mandatory rights available under applicable federal or state law.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue in effect to the extent they remain valid and enforceable.

18. Changes to These Terms

We may revise these Terms of Service as our website, products, business practices, or legal requirements evolve.

Updated terms will be published on this page with a revised effective date.

Your continued use of the website after an update constitutes acceptance only to the extent permitted by applicable law. Mandatory rights relating to previous purchases remain unaffected.

19. Contact Information

For questions about these Terms, product information, website use, or an existing order, please contact:

GE LLC
Attn: Fatima Belk
1200 BRICKELL AVE, SUITE 510
MIAMI, FL 33131
United States

Email: [email protected]

Thank you for choosing PURE BOX SUPPLY. We appreciate your business and look forward to helping you make your home more organized and personal.